Privacy Policy

Rugged Rocks, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to any outside parties. Rugged Rocks, LLC collects information from our users at several different points on our website in order to process orders and better serve you with pertinent information. Information collected includes name, shipping address, billing address, telephone numbers, e-mail address, and payment information such as credit card. Rugged Rocks, LLC also requires you to submit a user name and password of your choice for future access to your information. Your user name and password is to remain confidential and you should not share this information with anyone.

Registration

In order to process your orders using this website, a user must first complete the registration form. During registration a user is required to give their contact information, which include name, e-mail, telephone number and physical address. This information is used to contact the user about the services on our site such as sending automated order status updates.

Order

Most of the information collected in the registration process will be used to process orders. In the order process, a user must provide additional financial information such as credit card number and expiration date. This information is used for billing purposes and to fulfill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user. We do not share your personal and financial information with any third parties. The only exception is when processing your credit card information with the merchant bank for authorization and approval. This process is protected by an enhanced security system. See Security paragraph for more details on security measures and procedures.

Cookies

With respect to cookies, we use cookies to customize Web page content based on visitors browser type or other information that the visitor sends. If a user rejects the cookie, they may still use our site, however you will be unable to use our shopping cart to purchase items online. This is because cookies are used by the shopping cart to retain information necessary to process your order. If you disable cookies, we will not be able to accept your order online. We do not share any information with any third party sites. Cookies are used strictly for the purpose of enhancing your personal experience with our site.

Log Files Links

This web site contains links to other sites. Please be aware Rugged Rocks, LLC is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Rating Products and Reviews

Rugged Rocks, LLC provides a product-rating feature that allows customers to rate the quality of the product. Our review system also allows for customers to leave written comments to further elaborate their experience with the product. Rugged Rocks, LLC retains the right to screen and removed any ratings and review comments deemed to contain offensive, dangerous, or personal information. The Rugged Rocks Off Road and Communications moderator may choose to disregard or eliminate comments that do not meet the guidelines. Guidelines include that all comments are truthful and non-offensive. Guidelines do not permit the posting of personal information or information for the purpose of personal gain.

All posted rating information and review comments are viewable to all customers browsing the Rugged Rocks, LLC site. This information is exclusive to the Rugged Rocks, LLC site and is not sent to any third party sites. Rugged Rocks, LLC is not responsible for the comments or actions of customers based on the information posted on the site. Security

Rugged Rocks, LLC website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 256bit encryption available.

All of our users' information is classified and restricted. The Rugged Rocks, LLC facility itself is a secured and locked facility.

If you have any questions about the security of our website, Please Contact Us.

Special Offers

If you choose to receive special offers, Rugged Rocks, LLC may send you such pertinent information. Our special offers are sent only to customers who grant Rugged Rocks, LLC permission to send such information. Rugged Rocks, LLC does not share your information with third parties and does not solicit outside parties to send special offers on our behalf.

Out of respect for the privacy of our users we present the option to not receive these types of communications. At the time of your order, you may opt to not receive special offers and news by un-checking the appropriate field. You can opt out of these communications at any time.

Correction/Updating/Reviewing Personal Information

Customers may change or review their recorded account information such as address or e-mail through our website athttp://ruggedrocksoffroad.com Just click on "Edit my account info."

Notification of Changes

If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.