Category: Uncategorized

New orders are now being processed often same day. This is still a small business but recovery and optimized systems are shaping up a lot, and overall running smooth.

Shipping has been switched from FedEx to UPS and have negotiated very agressively cost effective shipping rates. I hope this helps my customers as these tpyes of rates are something I had been attempting to get for years and it’s finally happened.

All product listings should now have corrected product description. Correcting these issues from a corrupt import was quite the challenge. Correcting the categorization and search capability for easy site navigation will be happening next. There are still thousands of broken category and Product URL’s floating around on the web from forums, social media, etc that are dead and will be restored during this process.

I am available full time, am very active on the phone and e-mails daily for tech support. If there is anything that I can help you with, please feel free to reach out via the contact form on the website or calling 909-547-4651.

Thank you for your patience and understading during this period of restoration. I’m looking forward to getting back into more forward thinking occupations beyond just restoration and into developing new products as well as getting back out on the trail soon.
-Steven Lutz
President

No one wants this project wrapped up more than I do at this point..
My Rep, Josh, at RCV is out of office untill August 3rd. I should have firm updats when he returns.

In General the Rugged Rocks recovery has had steady momentum over the last few months.
At this point restoring website organization, updating pricing, and overall regaining web traffic to get operations back to normal is a main foundational need to grow into the future.
Over the last 20 years I had properly managed thousands upon thousands of web URL’s to keep all URL’s from forums posts and other social history appropriately active and easily searchable in the search engines. This is a main pillar of what kept Rugged Rocks going. When the old system cashed I lost much of that information. Working with what I have to restore all 20 years of those online links and resources has been a lot of tedious probem solving to do in a organized and efficient way.
Once I get through this, I can start having fun again and launch into the future.

I do have some previously unreleased products that people have been interested for many years.. the time to make those items a reality for the masses might be some of the first things that happen once the past is sqeaky clean, and we’re are getting close.

Overall things are shaping up personally and professionally.
I look forward to seeing you on the trial.
-Steven

The new website was launched prematurely due to the old server having a multifacented hardware failure. The majority of the product descriptions were jumbled on import to the new system leaving a massive mess to clean up. In addition the products are not categorized / easy to find right now. I’m pushing forward doing my best to get the website and foundational systems cleaned up and operating smoothly.. not only again, but in a more optimized way than in the past. I’m still a one man show and this is still a small company. The current workload in rebuilding the foundation, maintaining current staus quo, expanding the catalog, and building new developments has been a lot to manage on this journey back to level ground especially recovering from extremely deep neurodivergant burnout caused by long term narasistic abuse. Although I am a dedicated and high capacity worker, the current workload has been a lot to manage. I am returning e-mails / phone calls, and processing orders as quickly as I can duirng this process. Expect varying delays. The best time to reach me drectly by phone is after 1PM PST as my primary focus is staying focused rebuilding and restabilizing everyting for a sustainable and favorable future for those on both sides of the equation. Thank you for your understading.

See you on the trail,
-Steven